1. General Policy
We strive to provide high-quality services and customer satisfaction. Refunds are
considered on a case-by-case basis depending on the nature of the service provided.
2. Eligibility for Refund
A refund may be granted if the service has not been initiated or delivered as agreed.
Requests must be made within a reasonable timeframe from the date of purchase.
3. Non-Refundable Services
Once a project has been started, partially completed, or delivered, payments are
generally non-refundable. This includes customized software development, design work,
and consulting services.
4. Cancellation Policy
Clients may request cancellation before the start of the project. If the project has
already begun, a partial refund may be considered based on the work completed.
5. Payment Disputes
In case of any payment disputes, we encourage clients to contact us directly to resolve
the issue amicably before initiating any chargebacks.
6. Processing Time
Approved refunds will be processed within a reasonable period and will be issued through
the original payment method.
7. Changes to Policy
Virati IT Solution reserves the right to modify this Refund Policy at any time without
prior notice.
8. Contact Us
If you have any questions regarding our Refund Policy, please contact us through our website.
